QA Assessment/Advisory services

Goal of QA Assessment

  • Customer experience
  • Employee productivity and efficiency
  • Defect removal effectiveness for business-critical processes
  • Time to market
  • Test coverage
  • Total cost of ownership
  • Metrics to drive continuous improvements
  • Create short and long-term road map for continuous improvement
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Features of QA Assessment

  • Detailed assessment findings: Assessment document for key areas “Start, Stop and Keep Doing”
  • Strategy & Architecture
    • Risk-based test strategy
    • Test data management strategy
    • Suggested tools architecture
  • Maturity Matrix: Maturity matrix for Functional testing, test automation, non-functional testing for Agile, TDD/BDD methodologies
  • Roadmap: Create short-term roadmap for 30, 60 and 90 days and long-term roadmap for 6, 9 and 12 months
  • Assessment Area of Coverage
    • Requirements & Defect Management
    • Environmental Processes
    • Code Review/Unit Testing
    • Deployment
    • Source Control Management
    • Approval Process
    • Testing & Automation
    • Communication/Collaboration

SLAs, KPIs and Metrics: Realize measurable benefits. Maintain comprehensive metrics to measure project health and benchmark test maturity.

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SLAs

  • Customer experience
  • Employee productivity and efficiency
  • Defect removal effectiveness for business-critical processes
  • Time to market
  • Test coverage
  • Total cost of ownership
  • Metrics to drive continuous improvements
  • Create short and long-term road map for continuous improvement

KPIs

  • Test Case Effectiveness
  • Test Progress – Plan vs. Actual
  • Cost of testing as a % of overall project cost
  • Skill Set Matrix
  • Quantifiable Regression Execution
  • Quality of Development
  • Number of regression test cases updated by release/ project
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Metrics

Cost

On-Cost Delivery (Accuracy of cost estimation)

Estimated Effort Index (Actual vs. planned hours)

Time

On-Time Delivery (Accuracy of schedule estimation)

Schedule Variance

Productivity

Percentage of Rework

Quality

Weighted Average Defect Density

Defect detection rate (based on function points or person hours)

Defect Management

Defects detected by phase and by type

Root cause distribution

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